Privacy Policy

Introduction
Welcome to VORTAX LTD’s Privacy Policy.

At VORTAX LTD (“VORTAX”, “we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://vortax.uk (“Site”) or engage with our services.

1. Important Information & Who We Are
Controller: VORTAX LTD is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data protection practices, contact us at:

  • Email: info@vortax.uk
  • Postal Address: Unit 7a Harbour Road, Lowestoft, England, NR32 3LZ
  • Company Registration Number: 16258706

Changes to the Privacy Policy: This version was last updated on 8 July 2025. We may update this policy periodically, so please review it regularly.

2. The Data We Collect About You
We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: Name, title, job role
  • Contact Data: Email address, phone number, physical address
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our Site and services
  • Comments / Users Data: An anonymised string created from your email address (a hash) may be sent to the Gravatar service to check if you use it. Gravatar’s privacy policy: https://automattic.com/privacy/. If your comment is approved, your profile picture is visible to the public in the context of your comment.

We do not collect any special categories of personal data (e.g., health, race, religion) or information about children.

3. How We Collect Personal Data
We collect data through:

  • Direct Interactions: You provide data when filling in forms or contacting us.
  • Automated Technologies: Cookies and analytics tools collect usage and technical data automatically.
  • Third Parties: We may receive data from publicly available sources or partners.

4. How We Use Your Personal Data
We use your personal data to:

  • Deliver our services and manage our relationship with you
  • Communicate with you about our services
  • Comply with legal obligations
  • Improve the functionality, security, and performance of our Site

5. Disclosures of Your Personal Data
We may share your personal data with:

  • Service providers who perform services on our behalf
  • Professional advisers including lawyers, auditors, and insurers
  • Regulatory authorities, as required by law

All third parties are expected to respect the confidentiality and security of your personal data.

6. International Data Transfers
If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

7. Data Security
We implement appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

8. Data Retention
We retain personal data only as long as necessary for the purposes we collected it, including legal, regulatory, tax, accounting, or reporting requirements.

  • Registered Users: If you register on our website, we store the personal data you provide in your user profile. You may view, edit, or delete your personal data at any time (except your username). Website administrators can also view and modify that data.

9. Your Legal Rights
Under data protection law, you have rights including:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to processing of your data
  • Withdraw consent for marketing or other processing

To exercise any of these rights, contact us at info@vortax.uk.

Let me know if they require cookie details, analytics tools disclosures, or integration with third-party platforms.

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